Question 1

What industries does Propacks serve?

Accepted Answer

Propacks serves brands across personal care, beauty, wellness, nutrition, household cleaning, CBD, cosmetics, essential oil, pet care, and pharmaceutical categories. Our PCR bottles and caps are suitable for liquid, viscous, and powder formulations across these industries.

Question 2

Where does my order ship from?

Accepted Answer

Most orders ship from our main warehouse in Los Angeles, CA. Depending on the product, your order may ship from a different location. Tracking details are included with every shipment confirmation.

Question 3

Does Propacks have a minimum order quantity?

Accepted Answer

No. Propacks does not require a minimum order. You can order as few or as many units as your project requires. This makes Propacks accessible to startups testing new packaging formats as well as larger operations ordering at volume.

Question 4

How can I cancel my order?

Accepted Answer

Email hello@propacks.net with your order number. All cancellations must be submitted in writing. Once an order has shipped, it cannot be cancelled, but you can return it within 30 days of purchase.

Question 5

How can I return my order?

Accepted Answer

Email hello@propacks.net with your order details. All returns must be submitted in writing and pre-approved within 30 days of purchase. A 25% restocking fee may apply. See our returns page for the complete policy.

Question 6

What are the benefits of buying wholesale plastic bottles with no MOQ?

Accepted Answer

Buying plastic bottles with no minimum order quantity allows flexible inventory management, reducing large upfront investments and storage costs. This enables businesses to order only what is needed, improving cash flow and market responsiveness. Propacks offers this flexibility for PCR PET and HDPE bottles.

Question 7

Where can I buy small quantities of recycled plastic bottles?

Accepted Answer

You can purchase small quantities of recycled plastic bottles directly from Propacks.net. We specialize in supplying PCR PET and HDPE bottles and closures with no minimum order quantity. All orders ship conveniently from our Los Angeles, California facility, making it easy for businesses of all sizes to access sustainable packaging.

Question 8

What payment methods does Propacks accept?

Accepted Answer

Propacks accepts Visa, Mastercard, American Express, Apple Pay, checks, and open account terms for qualifying businesses.

Question 9

What is a pre-authorization hold?

Accepted Answer

A pre-authorization is a temporary hold on your credit card that reserves funds for your order. No money is charged until the order ships. The hold lasts seven days. If your order is cancelled before shipment, the hold expires and no funds are collected.

Question 10

Does Propacks charge sales tax?

Accepted Answer

Propacks collects sales tax on shipments to all states where required by law. If your business qualifies for tax exemption, email your resale certificate to hello@propacks.net when placing your order. We will update your account within 24 to 48 hours for tax-exempt ordering on future purchases.

Question 11

How can I set up tax-exempt ordering for resale?

Accepted Answer

Two steps: register as a customer on Propacks.net, then email a completed uniform resale certificate to hello@propacks.net. Some states (Florida, Washington, Indiana, Louisiana, Massachusetts, Mississippi, New York, Virginia, West Virginia, Wyoming) require a state-specific resale certificate or reseller permit. Once we receive your form, your account will be updated for tax-exempt ordering within 24 to 48 hours.

Question 12

Can I set up credit terms with Propacks?

Accepted Answer

Yes. Businesses with a D&B rating that purchase over $10,000 per year from Propacks may apply for net terms. Email hello@propacks.net to request an application. The credit review process takes 2 to 3 weeks. Approval is not guaranteed.

Question 13

Why do some PET bottles arrive with scuffs?

Accepted Answer

PET plastic is prone to surface scuffs during transit. This happens even during shipping from the manufacturer to our warehouse. Most scuffs are cosmetic and become invisible once the bottle is labeled and filled with product. If you plan to sell unlabeled clear bottles, contact us about packaging options that minimize handling marks.

Question 14

How do I know if my product is compatible with a bottle?

Accepted Answer

Each product page shows material details, dimensions, and common use cases. Related products and compatible closures are listed on the same page. Propacks cannot guarantee compatibility with every formulation, since chemicals, oils, and fragrances can react differently with plastic resins. We recommend ordering samples and testing your product with the container before committing to a full order.

Question 15

How do I get a product spec sheet?

Accepted Answer

Most spec sheets are available on the product page under the Specifications section. If you do not see one for a specific product, email hello@propacks.net with the product SKU and we will send it over.

Question 16

Do I need to clean or sterilize bottles before filling?

Accepted Answer

Propacks packaging is not stored in sterile conditions. Depending on your product (food, cosmetics, pharmaceuticals), you may need to clean or sterilize containers before use. It is your responsibility to determine the sanitation requirements for your specific application. All products are sold as is.

Question 17

Can Propacks source products not listed on the website?

Accepted Answer

Yes. We can source most packaging products that are not currently listed on Propacks.net, including custom sizes, colors, and materials. Contact us at hello@propacks.net with your requirements.

Question 18

Is PCR plastic more expensive than virgin plastic?

Accepted Answer

Traditionally, PCR plastic could be more expensive due to collection and processing costs. Propacks offers PCR PET and HDPE bottles at virgin price parity, meaning they cost the same as comparable virgin plastic bottles.

Question 19

What is the cost of PCR packaging?

Accepted Answer

The cost of PCR packaging at Propacks is equivalent to that of comparable virgin plastic packaging. We have achieved price parity for our PCR PET and HDPE bottles, ensuring no increase in packaging expenses.

Question 20

What factors should I consider when choosing cosmetic bottles?

Accepted Answer

When selecting cosmetic bottles, key factors include product compatibility, aesthetic appeal, and necessary barrier properties to protect formulations. Consider the bottle's shape, size, and closure type for user experience and shelf presence. Propacks offers PCR PET and HDPE bottles that meet these criteria.

Question 21

How do I choose the right plastic bottle for my brand?

Accepted Answer

Choosing the right plastic bottle involves considering your product's compatibility with the plastic type and desired aesthetic. PET is often preferred for clarity and barrier properties, while HDPE offers durability and chemical resistance. Propacks offers both PCR PET and PCR HDPE options in various sizes.

Question 22

Can PCR plastic bottles be as durable as virgin plastic bottles?

Accepted Answer

Yes, with advancements in manufacturing, PCR plastic bottles can achieve durability comparable to virgin plastic. Propacks utilizes a proprietary formulation for our PCR PET and HDPE bottles, ensuring they offer virgin equivalent clarity and structural integrity. This means you do not have to compromise on quality or performance when choosing our sustainable options.

Question 23

Is sustainable packaging more expensive?

Accepted Answer

Not necessarily. While some sustainable packaging options can carry a premium, Propacks provides PCR PET and HDPE bottles at virgin price parity. This means you can choose environmentally responsible packaging without incurring additional costs compared to traditional virgin plastic bottles. We believe sustainability should be accessible and affordable for all businesses.

Question 24

How can I reduce PCR packaging costs?

Accepted Answer

You can significantly reduce PCR packaging costs by choosing suppliers like Propacks who offer price parity with virgin plastic. Our PCR PET and HDPE bottles are priced the same as comparable virgin options, eliminating the premium often associated with sustainable materials. Additionally, our no minimum order quantity policy helps businesses avoid overstocking and reduce upfront inventory investments.

Question 25

What are the most affordable sustainable packaging options for small businesses?

Accepted Answer

For small businesses seeking affordable packaging, PCR plastic bottles are available. Propacks offers PCR PET and HDPE bottles at virgin price parity, meaning they are the same cost as comparable virgin options. Our no minimum order quantity policy further helps small businesses manage costs and inventory effectively.

Question 26

What is the best plastic for cosmetic bottles?

Accepted Answer

The "best" plastic for cosmetic bottles depends on your specific product's needs. PET is widely used for its clarity, barrier properties, and resistance to oils, making it ideal for many lotions and serums. HDPE is excellent for opaque products due to its durability and chemical resistance. Propacks supplies both PCR PET and PCR HDPE bottles, offering sustainable choices that maintain the integrity and appearance of your cosmetic products.

Question 27

How are shipping charges calculated?

Accepted Answer

Shipping costs are based on package dimensions, weight, destination, and shipping method. Rates are calculated at checkout. For freight estimates on large orders, email hello@propacks.net.

Question 28

Is free shipping available?

Accepted Answer

Orders over $380 shipping from our Los Angeles warehouse to the continental United States qualify for free shipping. No promo code required. Your cart will reflect accurate shipping costs at checkout.

Question 29

How long does delivery take?

Accepted Answer

In-stock items ship within 2 to 3 business days. Transit time varies by destination and shipping method. During busy periods or inventory restocks, shipping may be delayed. Tracking is included with every order.

Question 30

Can I get expedited shipping?

Accepted Answer

Yes. We offer expedited delivery via FedEx or UPS. Orders must be placed before 1:00 PM Pacific time. Additional charges apply. Contact us if you need a specific delivery date.

Question 31

Can I pick up my order?

Accepted Answer

We do not currently offer will-call or local pickup. All orders ship from our warehouse. Contact hello@propacks.net if you have specific logistics needs.

Question 32

Does Propacks ship internationally?

Accepted Answer

Yes. International orders require a minimum merchandise purchase of $100. Payment must be made via certified check drawn on a US bank or electronic fund transfer (credit cards and money orders are not accepted for international orders). Freight charges are calculated at time of shipment. The buyer is responsible for all taxes, duties, tariffs, and customs requirements in the destination country.

Question 33

What is PCR packaging?

Accepted Answer

PCR stands for post-consumer recycled. PCR packaging is made from plastic that has already been used by a consumer, collected through a recycling program, and reprocessed into new resin. Instead of using petroleum-based virgin plastic, PCR packaging gives used plastic a second life. The most common PCR plastics are PCR PET (rPET), PCR HDPE (rHDPE), and PCR PP (rPP).

Question 34

What does rPET mean?

Accepted Answer

rPET stands for recycled PET, also written as PCR PET. PET is polyethylene terephthalate, the plastic used in water bottles, beverage containers, and many personal care bottles. It carries resin code 1. After collection, PET is sorted, cleaned, shredded, melted, and re-pelletized into PCR PET (rPET) resin. Propacks carries rPET bottles in a range of sizes and neck finishes.

Question 35

What is the difference between PCR plastic and virgin plastic?

Accepted Answer

Virgin plastic is made from new petroleum-based feedstock. PCR plastic, such as PCR PET (rPET), PCR HDPE (rHDPE), or PCR PETG (rPETG), is made from plastic that has already been used and recycled. Using PCR reduces the demand for new petroleum, lowers energy use in production, and diverts plastic from landfill. PCR resin can vary slightly in color and clarity compared to virgin material, but performs comparably for most packaging applications.

Question 36

What percentage of PCR content does California SB 54 require?

Accepted Answer

California SB 54 requires plastic beverage containers to contain at least 15% postconsumer recycled content starting in 2022, rising to 25% by 2025 and 50% by 2030. Non-beverage plastic packaging has separate thresholds that phase in on a different schedule. Brands selling packaging in California should confirm which requirements apply to their specific product format.

Question 37

Is PCR packaging food safe?

Accepted Answer

PCR plastic can be food safe, but not all PCR qualifies. PCR PET (rPET) and PCR HDPE (rHDPE) resin used in direct food contact applications must meet FDA standards for food-contact materials. Propacks products are labeled with their PCR content and material type. If you need food-contact compliance for your application, contact us and we will confirm the regulatory status of the specific product.

Question 38

How do I know if packaging actually contains PCR content?

Accepted Answer

Ask your supplier for documentation. Reputable PCR suppliers provide certificates of analysis or third-party recycled content verification showing the percentage of post-consumer recycled material. All Propacks products are labeled with their PCR content percentage. We can provide supplier documentation on request.

Question 39

What types of plastic does Propacks carry for PCR packaging?

Accepted Answer

Propacks carries three main PCR materials. PCR PET (rPET): clear or near-clear bottles for personal care, beverage, and wellness. Resin code 1. PCR HDPE (rHDPE): opaque bottles for household, cleaning, and personal care. Resin code 2. PCR PP (rPP): caps, closures, and disc tops. Resin code 5. Propacks also carries PCR PETG (rPETG) bottles in select styles, which offer clarity similar to glass with the flexibility of plastic.

Question 40

Can PCR packaging be recycled again after use?

Accepted Answer

Yes. PCR PET (rPET) and PCR HDPE (rHDPE) bottles carry the same resin identification codes as their virgin counterparts and are accepted in standard curbside recycling programs. PCR PET (rPET) has resin code 1 and PCR HDPE (rHDPE) has resin code 2. After collection, the material can be reprocessed into new PCR resin, continuing the recycling loop.

Question 41

What is the difference between PCR and pre-consumer recycled content?

Accepted Answer

Post-consumer recycled (PCR) content comes from material that a consumer used and then recycled, such as plastic bottles collected from curbside bins. Pre-consumer or post-industrial recycled content comes from manufacturing waste that never reached a consumer, such as factory trim or off-spec production runs. Most sustainability regulations and standards specifically require post-consumer recycled content, not pre-consumer.

Question 42

What is SB 54 and how does it affect my packaging?

Accepted Answer

SB 54, the California Plastic Pollution Prevention and Packaging Producer Responsibility Act, is a California law that requires plastic packaging sold in the state to meet minimum post-consumer recycled content thresholds and recyclability standards. Brands selling packaged goods in California need to understand which requirements apply to their packaging format and timeline. Propacks can help you source PCR packaging that meets these requirements.

Question 43

What are the challenges of using PCR plastic?

Accepted Answer

Historically, challenges with PCR plastic included inconsistent supply, color variations, and reduced clarity compared to virgin materials. Propacks addresses these concerns with a proprietary formulation, ensuring our 35% and 50% PCR PET and HDPE bottles maintain virgin equivalent clarity and structure.

Question 44

What is the difference between biodegradable and compostable packaging?

Accepted Answer

Biodegradable packaging breaks down into natural elements over time, but the timeframe and conditions can vary widely, sometimes leaving behind microplastics. Compostable packaging, on the other hand, breaks down completely into nutrient rich soil within a specific timeframe under controlled composting conditions, leaving no toxic residue. Compostable materials require industrial or home composting facilities to properly decompose.

Question 45

How does sustainable packaging impact brand image and customer loyalty?

Accepted Answer

Packaging choices can influence consumer perception and loyalty. Using PCR bottles can differentiate a brand in the market and build trust with an audience.

Question 46

How is PCR plastic made?

Accepted Answer

PCR plastic is made from post consumer waste, such as recycled bottles and containers, that has been collected, sorted, cleaned, and reprocessed. This material is then ground, melted, and pelletized into new resin that can be molded into new products. This process diverts waste from landfills and reduces the need for virgin plastic production.

Frequently Asked Questions

general

Order

Payment

Product

Shipping

sustainability